Privacy Policy

At Glamelix (“we”, “us”, or “our”), we believe your privacy is as essential as the quality of our beauty products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glamelix.com or make purchases from our curated collection of luxury beauty essentials.

1. Information We Collect

To provide you with a seamless beauty shopping experience, we collect:

• Personal Information: When you create an account, make purchases, or contact our beauty advisors, we collect your name, email address, shipping address, payment information, and phone number.
• Transaction Data: Details about purchases of our bath salts, facial treatments, Abby’s Summer Must Haves, and other products.
• Technical Data: IP address, browser type, device information, and how you interact with our website.
• Preference Data: Your beauty preferences and wishlist items to personalize recommendations.
• Communication Data: Records of your inquiries about our products like body lotions, bath oils, or eye treatments.

2. How We Use Your Information

We use your data with the same care we formulate our beauty products:

• To process orders for our luxurious bath & body products and deliver them worldwide (excluding some Asian and remote regions)
• To provide customer support for questions about our facial cleansers, candles, or other items
• To improve our website and product offerings (like our beard care or cellulite solutions)
• To send personalized beauty recommendations and promotions (you may opt-out anytime)
• To prevent fraud and ensure the security of your transactions
• To comply with legal obligations regarding international sales

3. Data Sharing & Disclosure

We treat your data like our premium ingredients – with utmost care:

• Service Providers: We share necessary information with payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT security providers.
• Legal Requirements: We may disclose information if required by law regarding international transactions.
• Business Transfers: In case of merger or acquisition, customer data may be transferred under confidentiality agreements.
• Never Sold: We do not sell your personal data to third-party marketers.

4. International Data Transfers

As we serve beauty enthusiasts globally (with some regional exceptions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same dedication we formulate our facial masks and exfoliators:

• 256-bit SSL encryption (bank-level security) for all transactions
• Tokenization technology that never stores full payment details on our servers
• Regular security audits of our systems
• Limited employee access to personal data

6. Your Rights

You have rights regarding your personal data, just as you have choices in our beauty collections:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data under certain conditions
• Objection: Opt-out of marketing communications or certain data processing
• Restriction: Limit how we use your data in specific circumstances

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Like carefully selected ingredients in our bodywashes and conditioners, we use cookies to enhance your experience:

• Essential Cookies: Necessary for secure checkout and account functions
• Performance Cookies: Help us improve our website and product offerings
• Functional Cookies: Remember your preferences for our brows & lashes products or other items
• Advertising Cookies: Show relevant beauty product ads (you may opt-out)

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website and products (including our Baby collection) are not directed at children under 16. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy as our beauty offerings evolve. Significant changes will be communicated through our website or email.