Welcome to Glamelix, your destination for luxury beauty and self-care products. These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium products including bath salts, facial treatments, beard care, and more.
1. Acceptance of Terms
By accessing glamelix.com and making purchases, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws. If you disagree with any part, please refrain from using our website.
2. Website Use and Intellectual Property
2.1 License
Glamelix grants you limited license to access and make personal use of this website. All content (images, text, logos) is property of Glamelix and protected by intellectual property laws.
2.2 Restrictions
You may not:
- Reproduce, duplicate, or resell our products or content without express written permission
- Use our products or content for any commercial purpose without authorization
- Use data mining or extraction tools on our website
3. Product Information
3.1 Product Descriptions
We strive for accuracy in describing our luxury beauty products (including bath salts, facial treatments, beard care, etc.), but cannot guarantee all descriptions are error-free. Colors may vary based on your monitor settings.
3.2 Product Use
Our products are for external use only. Discontinue use if irritation occurs. Consult a physician before using if pregnant, nursing, or with medical conditions. Keep out of reach of children.
3.3 Availability
Products are subject to availability. We may limit quantities and discontinue items without notice.
4. Orders and Payments
4.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending a confirmation email. We reserve the right to refuse any order.
4.2 Pricing
Prices are in USD and subject to change without notice. We are not responsible for typographical errors.
4.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge your selected payment method for the total amount including taxes and shipping.
5. Shipping Policy
5.1 Processing Time
Orders process within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.
5.2 Shipping Options
We ship globally except to some Asian and remote regions:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: Orders over $50 via EMS (15-25 business days)
5.3 Delivery Issues
You are responsible for providing accurate shipping information. We’re not liable for delays caused by customs, weather, or carrier issues.
6. Returns and Refunds
6.1 Return Policy
We accept returns within 15 days of delivery for unused, unopened items in original packaging. Original shipping fees are non-refundable.
6.2 Non-Returnable Items
For health reasons, we cannot accept returns on:
- Opened bath & body products
- Facial cleansers/masks with broken seals
- Opened bodywash, lotion, or eye treatments
- Deodorants and exfoliators
- Opened baby products
6.3 Refund Process
Refunds process within 10-14 business days after we receive your return, issued to your original payment method.
6.4 Damaged Items
Contact us within 48 hours of delivery at [email protected] with photos for damaged/defective items.
7. User Responsibilities
- Provide accurate account and shipping information
- Review order details before submission
- Use products as directed and for intended purposes
- Check for allergies before using new products
- Comply with all applicable laws regarding product use
8. Limitation of Liability
Glamelix shall not be liable for:
- Indirect, incidental, or consequential damages
- Product misuse or failure to follow instructions
- Unauthorized website modifications
- Events beyond our reasonable control
Our total liability for any claim related to our products shall not exceed the purchase price paid.
9. Governing Law
These Terms shall be governed by the laws of Arkansas, USA. Any disputes shall be resolved in Bentonville, AR courts.
10. Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.
11. Contact Us
For questions about these Terms:
Glamelix Sales Store
1844 Green Hill Road
Bentonville, US 72712
Email: [email protected]
